SHIPPING & RETURNS
For Canada and USA, we offer free ground shipping on all orders. For international locations, shipping will be calculated at checkout.
All orders are processed within 2 business days. Please allow an additional 2-5 business days for delivery within Canada, and 4-7 business days for delivery within the USA. Once your order is ready to ship, you will receive your shipping confirmation and tracking number. All orders are shipped from our warehouse in Vancouver, British Columbia.
Our primary shipping partners are Canada Post, USPS and Fedex. Although we try our best to ensure packages are delivered in a timely manner, shipping times may vary depending on the destination and some restrictions may apply. Once a package is shipped we have no control over how long it will take to arrive. By placing an order with us you accept the risk that your package may be delayed.
RETURNS & EXCHANGES
If you are unhappy with your Ace athletics purchase we are here to help! We offer free returns or exchanges within 14 days of your receipt of the order. Items for return must be undamaged and unused with the original product label attached.
Please email firstname.lastname@example.org to let us know the reason for the return, and whether you would like an exchange or a full refund.
Currently there are no duties on any orders to Canada or the USA. For international orders applicable duties, if any, are the responsibility of the the customer.